IT业务员岗位职责

EnsuresthatITsystemscomplywithBentelerITSecuritypoliciesandstandards;

ControlsfrequentlymonitoringofITSecurityConsole&ITenvironmentandensureactionsaccordingly;

SolvesITSecurityrelatedticketsatlocallevel,assistsITSecurityrelevantauditsatlocallevel;

ImplementsoperationalproceduresforlocalITservices;

Administrates,documentsandoptimizeslocalITinfrastructureservicesandcosts;

MonitorslocalITinfrastructureservicestopreventincidentsandproactivelyreportingofpossiblerisks;

ManageslocalITassetsincludingthereplacementofhardwareandsoftwareinalignmentwithpurchasingdepartment;

Provides2ndlevelsupportforendusersconcerningproblemswithhardwareandsoftware;

MonitorsperformanceoflocalandcentralITsupportandinitiatescounteractions/providesfeedback;

ParticipatesandsupportsregionalITtoplan,budgetandimplementinfrastructureprojects;

AddressesbusinessrequirementsconcerningITinfrastructuretoregionalIT;

InformslocalManagementaboutITstandards,securityrequirementsandotherITrelatedaffairs;

ManageslocalsoftwarelicensesforusersandlocalIT;

SupportsProductionITprojects,andparticipatesrelatedtasks;

OperatesMESITOperationsinfrastructure;

ParticipatesonregionalandglobalITinitiativeslikeprojects,conventions,expertcircles&summits;

ActsascorrespondingtechnicalITpartnerforProductionandOfficeITmatters;

AssiststooptimizeslocalITinfrastructureservicesandcosts;

SupportstasksassignedbylocalandregionalmanagementteamfollowingBENTELERITPoliciesandGuidelines

AssiststoaddressbusinessrequirementsconcerningITinfrastructuretoRegionalITOperationsManager

Assistsinthebudgetplanning;

Othertasksassignedbymanagementteam.