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银行行政岗位职责
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外资银行行政专员(前台位置)-深圳上海世邦魏理仕智达自控有限公司关联公司上海世邦魏理仕智达自控有限公司关联公司PURPOSEOFROLE:
Thisroleisresponsiblefor:
AdministeringthefrontdeskactivitiesandensuringgoodcustomerexperienceforSCB’scustomers
Responsibleforbranch’sfacilitymanagement,bankingsupportservices,securityandEHSactivities
Supportfacilitiesmanagementactivitieswithregionalteamforallbrancheswithinthecity
RepresentPropertyandCBREtodemonstrateOneVoiceandOneteamfortheSpartanproject.SupportandprotectingSCB’sbrandawarenessandvalueasthefirstpriority.
PRIMARYRESONSIBILITIES:
Performingfrontdeskmanagementactivitieswhiledemonstratingprofessionaltelephoneetiquette.
Responsibleforhandlingenquiriesandinternal/externalcalltransfers.
Welcoming,informingandguidingvisitorsincludingco-ordinationwithemployees.
Greetingandescortingallclientstorespectivemeetingroomsasandwhenrequired.
CoordinatingandsupportallFMrelatedactivitieswithregionalmanagerforbranchesinitscities.
Preparingandsupportinvoicesandpaymentforthebranchesinyourrespectivecity.
Reviewingandclosingcustomerrequest/workordersforyourrespectivebranches
Supervisingandsupportlocal3rdpartyvendor’sperformanceandactivitiesacrossallbranchesinthecity
Co-ordinateandsupportcleaning,securityandEHSactivitiesforthebranchesinyourrespectivecity
Respondingtolocalemergenciesviaco-ordinationaslocalcitysupport
Otherassignedtasksasrequired
REQUIREMENTPROFILE:
Excellentcommunicationskillsandcustomerserviceabilities
Basiccomputerandhelpdeskknowledgeisdesirable
ExperienceinFacilitiesmanagementisapreference
Graduateinanyfield
Relevantpriorworkexperienceincustomercareorasanadministrativeassistantispreferred.
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