花旗银行岗位职责

TradeSeniorProcessor花旗银行花旗银行(中国)有限公司,花旗银行,花旗银行中国,花旗YouwillbepartoftheTTSTradeprocessingteaminShanghaiBranch.ThefunctionscoveredbytheunitincludeprocessingofCrossBordertradeandChinaDomestictradetransactionforourvaluedclients.

RESPONSIBILITIES

Processingstandard

ProcesstradetransactionwithhighstandardtomeetKPI

DeliversasperServiceLevelAgreement.Ensureservicequalityismaintained

Meetrequiredproductivitymetricssetfortheteam

Ensuretrackingandmonitoringandreporting,

Accurateandtimelyresolutionsofissuesandexceptionraised

RiskandControl

Adheretointernalpoliciestoensurecompliancewithlegalparametersaswellascompanypoliciesandprocedures

Maintainperformancemetricstotrackdefects,productivity.MeasureProjects.

Support/participateinnewprojectsandensuresmoothcutoverwithminimizedrisks–internalandexternal

Participateincrossfunctionalprojectsatunitlevel

KnowledgeandExperience

Theidealcandidateshouldhaveaminimumof5-7yearsbankingexperiencewhichshouldincludemanagingateam

Preferablyworkingknowledgeoftradeandbankingoperationsandprocesses

Degreeholder.Postgraduatedegreewouldbeanaddedadvantage

SkillsandCompetencies

Goodinterpersonalcommunicationskills.AbletocommunicatewithInternalandExternalBusinessPartners

Strongverbalandwrittencommunicationskills–EnglishLanguage.Mandarinisanaddedadvantage

StrongProjectmanagementskillincludingfinancialcostmanagementskill

Strongexecutionskillsinamultitaskingmode

Exposuretotechnologyandhandlingofsystem,testingandrollouts

Abilitytoachievebusinessobjectiveswithoutcompromisingoncontrolsandriskparametersestablished

Abilitytointeractconfidentlywithseniormanagementand/orregulators

Abilitytocoachanddeveloppeople.Identifyingandretainingtalent

Abletopartnerwithbusinessesandothersupportfunctionsatseniorlevelsinsettingstrategyandpriorities

Abletostriveunderpressureandconvertopportunityfromrisk

Shouldbeopentoworkingstaggeredhour/shift/overweekendandonpublicholidays