酒店客户经理岗位职责

HotelAccountManager酒店客户经理驿舒达酒店预订服务(上海)有限公司驿舒达酒店预订服务(上海)有限公司,hrs,驿舒达WearelookingforaShanghaibasedHotelAccountManagerChina(m/f)toproactivelysupportourpartnerhotelsinsatisfyingourcustomers'needsandtoacquirenewpartnerhotels

AtHRSGROUP“Welovetomakeithappen”:Wearetheworld’sleadinghotelsolutionsproviderandenablebusinessandleisuretravelerstosearch,bookandstayincontroloftheirhotelaccommodation.Itisourgoaltomakethebookingexperiencesimpleandsmart.Ourbookingportalscombinemorethan850,000accommodationsworldwideandformthebasisforourinnovativeend-to-endsolutionsweareofferingtoglobalcorporations.TheHRSGROUPcontinuestoexpandandemploysmorethan1,500peoplein27officesacrosstheworld–includingCologne,Shanghai,London,MumbaiandSydney.

OurbusinessunitHRSHotelSolutionstakescareoftheprocurementoftheHRSGroup.Thismeans,oursalescolleaguesengagewithourhotelpartnersinordertosupportthemmaximizingtheirdistributionsuccess.Butalsoacquiringandbundlingthebestaccommodationsandconditionsforourbusinessandleisurecustomersistheirpassion.

Tofuelourinternationalgrowthwearelookingforentrepreneurialminds,whoarepassionateandresult-driven,haveastrongteam-spiritandwilltakeonthechallengetopioneertheeverchangingtravelindustry.DoyoualsowanttomakeithappenatHRS?

Thechallengeyouareupfor

•Providephone(inboundcalls)andwrittenadvicetoourhotelpartnersonissuesregardingthebestwaytheycanmarketthemselvesviaHRS

•ProcessincomingcorrespondenceinbothMandarinandEnglish

•Closelycooperatewithotherdepartmentsinthecompanyandprovideaseamlessflowofinformation

Thecommitmentyoubring

•Professionaltraininginthehotelindustry

•Initialprofessionalexperienceinthehoteland/ortourismindustry,includingcustomercontact

•Passionforcustomersupportinonlinebusiness/eCommerce

•Commitment,abilitytoworkindependentlyandacustomer-oriented,results-focusedapproachcombinedwithverygoodcommunicationskills

•FluencyinMandarinandgoodcommandofEnglish,spokenandwritten

Therewardyouget

•AhighimpactHotelSalesrolewithhighdegreesofresponsibilityandautonomy

•Plentyofroomforpersonalgrowthandprofessionaldevelopment

•Ahighlytalented,passionateandinternationalteamthatrevolutionizesthetravelindustry

•Strongteamperformanceandatransparentresultsfocustowardsoneshareddirection

•Amodernworkingenvironment