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服务协调员岗位职责
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ServiceCoordinator(服务协调员)卡尔蔡司(上海)管理有限公司卡尔蔡司(上海)管理有限公司,蔡司中国,卡尔蔡司MainTasks
-Dealinginquiriesfromexternalandinternalcustomersandtosatisfywithcustomers.
-Coordinaterelevantdepartmenttohavetimelyinformationflow.
-CMMdatamaintenanceandotherrelevantservicedocumentupdateontime,ensuredataintegrityrelatedtotariffclassification,valueinformation.
-Businessorderfollow(Makequotation,servicecontractnegotiatewithcustomer,goodsandserviceschedule,payment,AR).
-Complywithcompanyrulesandregulations,assistantthewholeteamtoachievethecompanyrequiredperformance.
-ServicereportSAPinputmonthly.
-Goodteamwork,self-improvementandchallengeconstantly
-Makeaccuraterecordofstockofspareparts.
-Performotherrelateddutiesandresponsibilitiesasassigned
Requirements
Education
Bachelordegree
Experience
Minimum1to2years’workingexperienceincustomerservice
Abletodomultitaskandworkindependently.
Goodinterpersonal,communicationskillsandinitiative
Otherskills
Mustbewell-versedwithMSOfficeapplications.
GoodcommandofwrittenandspokenEnglish
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