系统运营维护岗位职责

CRM系统运营维护TheRole:

TheassociateSalesOperationsanalystwillberesponsibleformaintainregionalcustomerdatabase&salesterritoryinCRMandPowerBIreport.Thispositionplaysacriticalroleinensuringthequalityofdatausedforbusinessanalytics.ThispositionreportsintotheRegionalSalesOperationsSupervisor,andworkscloselywiththeSalesteamsandMarketingteam.

EssentialFunctions:

•CRMAdministrator–supportSales/Marketing/Channel/BU

Createnewuseraccount&structuremaintain

Manageterritoryalignment

Salesbookingdatahealthcheck

CRMuserissuetroubleshooting

Collectsystemrequirements&submitITrequest

•PowerBIreportAdministrator-supportSales/Marketing/Channel/BU

Useraccesssetup&basictraining

Datamonitor&reportsystemissue

Collectuserrequirements

•UseOffice365toolssharing&maintainPBIreportsforSalesteam

•RegionalSalesfunnel&otherdatacollectionfromsalesmanager

•Basissalesdataanalysisformonthlysalesreport.

•ProvideInsideSales;Industry;GAMcommissiondata.

Knowledge,Skills,andAbilities:

•Goodknowledgeandexperienceoftools:

Database

CRM

BItools

•Strongorganizationalskillsandattentiontodetail

•Strongdataauditingskills

•Ateamplayerwiththeabilitytoworkcross-functionally

•Excellentcommunicationskills

•Abilitytoworkinafast-paced,dynamicenvironment

•Abilitytohandlevarioustaskssimultaneously

•Abilitytoprioritizeanddriveissuestoresolutioninatimelymanner

•Processimprovementfocus

•FluentinwrittenandspokenEnglish

•AdvancedMicrosoftExcelskills

•MicrosoftDynamicsCRM,BusinessIntelligence(BI),stronglypreferred

Minimumeducationandworkexperiencerequired:

•Bachelor’sDegreeinBusinessorFinance-relatedfield

•2+yearsprofessionalexperienceinSalesoperationandCRM/EPRrelated.要求候选人必须atleast有针对CRM系统的维护的经验,要supportSales/Marketing/Channel/BUTheRole:

TheassociateSalesOperationsanalystwillberesponsibleformaintainregionalcustomerdatabase&salesterritoryinCRMandPowerBIreport.Thispositionplaysacriticalroleinensuringthequalityofdatausedforbusinessanalytics.ThispositionreportsintotheRegionalSalesOperationsSupervisor,andworkscloselywiththeSalesteamsandMarketingteam.

EssentialFunctions:

•CRMAdministrator–supportSales/Marketing/Channel/BU

Createnewuseraccount&structuremaintain

Manageterritoryalignment

Salesbookingdatahealthcheck

CRMuserissuetroubleshooting

Collectsystemrequirements&submitITrequest

•PowerBIreportAdministrator-supportSales/Marketing/Channel/BU

Useraccesssetup&basictraining

Datamonitor&reportsystemissue

Collectuserrequirements

•UseOffice365toolssharing&maintainPBIreportsforSalesteam

•RegionalSalesfunnel&otherdatacollectionfromsalesmanager

•Basissalesdataanalysisformonthlysalesreport.

•ProvideInsideSales;Industry;GAMcommissiondata.

Knowledge,Skills,andAbilities:

•Goodknowledgeandexperienceoftools:

Database

CRM

BItools

•Strongorganizationalskillsandattentiontodetail

•Strongdataauditingskills

•Ateamplayerwiththeabilitytoworkcross-functionally

•Excellentcommunicationskills

•Abilitytoworkinafast-paced,dynamicenvironment

•Abilitytohandlevarioustaskssimultaneously

•Abilitytoprioritizeanddriveissuestoresolutioninatimelymanner

•Processimprovementfocus

•FluentinwrittenandspokenEnglish

•AdvancedMicrosoftExcelskills

•MicrosoftDynamicsCRM,BusinessIntelligence(BI),stronglypreferred

Minimumeducationandworkexperiencerequired:

•Bachelor’sDegreeinBusinessorFinance-relatedfield

•2+yearsprofessionalexperienceinSalesoperationandCRM/EPRrelated.